Revolving AV uses Identity Verification

Created on 03/03/2021 by Revolving AV Admin

Here at Revolving AV, security is one of our priorities as well as providing AV Equipment at great prices and supporting our customers. You may have had a read of the steps we take to protect our site from attacks and we also take additional steps such as implementing Stripe’s Identity. If you’re interested, Stripe has rolled out a new product that they have. It’s called Identity. We can use Stripe Identity to verify the security of Revolving AV orders and this only happens one time (subject to external factors) and takes 2 minutes to complete. It usually takes 10 minutes to confirm your identity so you don’t have to wait for days for an identity check! The best part is that it won’t leave a mark anywhere as we only verify the information of the documents.

What are the steps involved?

Well first of all, place an order with us is a start! If you’re buying a pair of speakers, you should be fine and you’ve got nothing to worry about. If you’re buying an expensive Sony 4K Projector, your order can count as an High Value order which can be subject to an Identity Check (subject to external factors). You’ll be contacted by email and by telephone if you’re required to complete a Identity Check.

In the email, you should see a URL for you to visit. Once you open the URL, you should see a statement describing what Stripe is and how secure they are. Once you click next, You will be given options of how to verify your ID. This can be done through a phone or through a webcam. You can choose which device you want to verify by. Next, you can select an government-issued ID such as a Passport or a Drivers License and all ID’s over the world will work.

You can choose to share data of this Identity Verification with Stripe but if you don’t want to do that, you can select the button to only use for verification. Take a picture of the front of your chosen ID and make sure nothing is hidden or unreadable. After this is taken, you’ll need to take a picture of your face so we can match your face to your ID. Once this provided, verification is complete.  Stripe processes your ID within 10 minutes and once this comes back as passed, we’ll notify you and immediately start processing your order.  

What happens if I don't want to provide my ID?

If you choose to not provide us with your ID, we’ll be forced to cancel your order and refund you the full amount that you’ve paid.

So you’ve seen what our Identity Verification process can be and isn’t very daunting! This is only a one-time thing to do (subject to external factors) and you’ll be on your way installing your AV equipment in no time!